Expecting the unexpected: in property management, that philosophy is as fundamental as checking your email and paying the bills.

Because of the nature of property management, the “unexpected” will inevitably happen, but it’s in your best interest to find the optimal way to reduce those unexpected moments’ impact and frequency. Streamlining property management incident reports is critical for learning about the weak spots and trends of negative incidents affecting your business. With a better understanding of your incident management practices, you can prevent accidents, property damage, and the like from chipping away at your bottom line and stealing more hours from your day.

Today’s market offers endless options for streamlining bill pay, organizing maintenance requests, finalizing lease agreements, and more. Most likely, you already use a software platform to help organize all of these moving parts of tenant communication. But what about a tool built to improve your side of the business? One that’s focused on helping you better calculate risk and improve your response strategy to issues such as weather damage or theft.

If your managers and team are still using spreadsheets, paper forms, or other outdated means to track incidents across your properties, there’s a better way. Verity is a platform that has the features property management companies need and want to handle common incidents. We’ve made documenting incidents easier, more intuitive, and faster than ever. Below, learn about how Verity helps you better report, track, and manage these three common property management incidents.

Damage to the Property

Property damage can mean a lot of things, but whether it’s significant water damage or just a broken door handle, it decreases the value of your property and incurs costs to repair. Weather damage from hail, wind, rain or ice can result in broken windows, and roof or water damage. Damage incurred by the tenant due to negligence, carelessness, accident, or abuse can also increase your turnaround time for incoming tenants.

Verity helps you better record and track these incidents and resulting costs through:

Map-based Tracking

For several properties spread across a city or region, Verity can give you a big-picture view of your properties’ performance, risk, and incident levels. You can start creating strategies to improve properties with higher frequencies of damage and draw conclusions from those properties with lower frequencies. You can also receive an updated view of the status of your properties at any given time, and allow key employees to see exactly where incidents have occurred as well as their current status.

Financial Reports

Larger repairs to your properties (or a series of smaller repairs) can affect your bottom line. Tracking your costs can give you valuable insight into patterns and long-term effects of these incidents to your business’ well-being. Visual data maps help you find the areas where you can tighten your budget and remove wasteful spending.

Criminal Activity

In addition to property damage from tenants or Mother Nature, criminal activity can negatively impact your bottom line when it results in damaged property, stolen goods, or vacancies. Criminal activity affecting your property also requires involving law enforcement who may require access to your property management incident reports and security information.

Verity helps you facilitate the transfer of report information through:

Third-Party Permissions

Our web-based platform makes it easy to share important data with key third parties without worrying about outdated information, multiple copies of reports, or the security of the information. With Verity, each third party viewer can have a designated permission level to restrict access to only relevant reports. It also allows you to easily access historical information for that specific property and those nearby in order to create a long-term view of the property.

Third-Party Permissions: Accident or Injury of Tenant or Employee

As a property manager, you must work to create safe properties for tenants, as well as provide safe working conditions and provisions for employees. However, if a tenant or employee faces injury or even death, maintaining meticulous records of your response is key to protecting you and your business in the event of a lawsuit, insurance investigation or other response.

Verity helps you maintain detailed reports for insurance claims or OSHO incident reporting purposes through:

Multi-User Access

Your management teams across properties and regions can all access one online platform to increase property management incident reporting response times.

Multi-User Access

Streamlined Reports: While multiple users can all access your incident management platform, reports are consistent across users, incidents, and time frames because of Verity’s cohesive documenting process. Details deemed a “requirement” when entering information must be completed to file the report, and dates and times of reports will be automatically documented.

You need to be prepared for all these incidents and more, and need a tool that’s built to help you manage your response to them. Verity is the incident management tool that not only adequately records incidents for OSHA reporting but helps you strategically plan for the future of your business. Property management is a business that, by nature, can be more prone to incidents. Give yourself a competitive advantage by consolidating reports in one, easy-to-use web-based platform and remove the time waste and cost waste of inefficient incident management.